Frequently Asked Questions
Everything you need to know about your order and our gear.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout if you need your gear sooner.
What is your return policy?
We offer a 30-day return policy on all unworn and unused items in their original packaging. Please visit our returns portal to initiate a claim and receive a prepaid shipping label.
Are your materials sustainably sourced?
Yes, we are committed to sustainability. Many of our products utilize bluesign® approved fabrics, ensuring they are manufactured with the lowest possible impact on people and the environment.
Do you offer a warranty on your products?
We stand by our craftsmanship. All Eagles Nest Outfitters products come with a one-year warranty against manufacturing defects in materials and workmanship.
How should I care for and clean my gear?
We recommend hand washing your items in cold water with a mild detergent. Avoid bleach and fabric softeners, and always hang to dry rather than using a machine dryer.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and interest-free installment plans through Afterpay.